BikoSport is an independent review and information site covering sports betting and casino options available in Tanzania. Whether you have a question about how we rate operators, want to flag an error in one of our articles, or simply need to point us toward something we may have missed, we want to hear from you. This page explains the best way to get a message to our team and what to expect once you do.
We are a small editorial team, not an operator or bookmaker. We do not process deposits, withdrawals, or accounts on behalf of any platform we review. Keeping that distinction clear helps both sides get a faster, more useful response - so please read through the sections below before writing in.
The Best Way to Reach Us
Email is our only supported contact channel. Send your message to [email protected] and a member of the team will pick it up during normal working hours. We do not operate a phone line, live chat, or social-media inbox for support queries, so email is the single reliable route to a real response.
If you do not receive a reply within a few business days, check your spam or junk folder first - automated filters sometimes catch messages from unfamiliar domains. A brief follow-up to the same address is always welcome if you still have not heard back after five business days.
What to Include in Your Message
A clear, specific message gets a faster answer. Start with a short subject line that describes your topic - something like "Factual correction - [operator name] review" or "Partnership enquiry - [your site name]" works well. In the body, include the URL of any page you are writing about and a concise description of the issue or request. If you are reporting inaccurate information, pointing us to a primary source such as a regulator's public notice helps us verify and act quickly.
For media or business enquiries, a sentence or two about your organisation and the nature of the collaboration you have in mind gives us enough context to route your message to the right person without unnecessary back-and-forth.
Topics We Can Help With
Our team is best placed to assist with questions or feedback that relate directly to BikoSport's own content. Common reasons people write to us include: factual corrections or outdated information in a review, requests to cover an operator or game category we have not yet featured, press and editorial enquiries, and affiliate or partnership discussions. We also welcome feedback on site usability - if something is broken or hard to read on your device, let us know.
- Corrections or updates to existing reviews or guides
- Suggestions for new content or operators to evaluate
- Media, editorial, and research enquiries
- Affiliate and commercial partnership discussions
- Technical issues with the bikosport-bet-tz.com website itself
Topics We Cannot Help With
Because BikoSport is an independent review site and not a licensed operator, there is a whole category of issues we simply have no ability to resolve. Account problems - locked accounts, pending withdrawals, unrecognised charges, bonus disputes - must go directly to the operator's own support team. Our reviews often link to each operator's contact page, which is the fastest route for those concerns.
We are also not in a position to provide legal advice, tax guidance, or personalised gambling recommendations. If you are experiencing harm related to gambling, please reach out to a dedicated support service. In Tanzania, the National Council on Problem Gambling and related welfare organisations can provide confidential assistance. Remember: all gambling content on this site is intended for adults - 18+ only.
Response Expectations
We aim to reply to all messages within three to five business days. Complex editorial requests or partnership discussions may take a little longer, but we will acknowledge receipt and let you know if we need more time. Straightforward correction requests are usually handled fastest - if your note includes a clear source and the specific text to update, we can often turn that around the same day it lands in our inbox.
We read every message that arrives at [email protected], even if our reply is brief. Genuine feedback from readers is one of the main ways we keep our content accurate and useful, and we appreciate you taking the time to write.